FUNISM Pokémon Bulbasaur Twinkmont Figure

Shipping Information

At Legends Bound, we aim to provide safe, reliable shipping for Pokémon TCG products, figures and collectibles across the UK and Europe.

Every order is carefully packed to help ensure your collectibles arrive in excellent condition.

Where your order is dispatched from

All retail products are dispatched from the United Kingdom, except FUNISM Home Collection figures, which are dispatched directly from China. All other FUNISM figures and blind boxes are dispatched from the United Kingdom.

Free Shipping

United Kingdom

Free standard shipping on retail orders of £150 or more.

Europe

Free standard shipping on retail orders of €200 or more to eligible European destinations.

Free shipping eligibility, available delivery services and any applicable charges are confirmed at checkout.

Order Processing

For products available in our UK warehouse, orders are normally prepared and dispatched within 1–2 business days.

Orders placed during weekends or UK public holidays will usually be processed on the next business day.

Processing times may be longer during particularly busy periods.

UK Delivery

Orders dispatched from our UK warehouse are normally delivered within the following estimated timeframes:

• Standard Delivery: 2–3 business days.
• Express Delivery: 1–2 business days.

Delivery estimates begin once your order has been dispatched.

European Delivery

We ship to eligible destinations across Europe.

Delivery times and shipping options vary depending on the destination, courier and dispatch location.

Available shipping services and charges are displayed at checkout.

FUNISM Home Collection — Dispatched from China

Only FUNISM Home Collection figures are shipped directly from our supply partners in China. These larger figures are in stock and are not pre-orders.

Estimated delivery: approximately 14 calendar days from the date of your order. This includes around 2 days for preparation before the order is handed to the carrier. Delivery times are estimates and may vary. The UK delivery estimates above do not apply to Home Collection figures.

To enable air shipping, each Home Collection figure is dispatched in two separate parcels at the same time: one contains the figure in its protective white polystyrene inner packaging, and the other contains the outer box cover. Both parcels form part of the same order and may arrive separately.

Any product-specific delivery information will be displayed on the product page where applicable.

Wholesale Enquiries

Wholesale orders are handled separately from our standard online retail checkout.

Our Wholesale catalogue is available to approved business customers.

Minimum wholesale order value: £250.

Free standard UK shipping on qualifying wholesale orders dispatched from UK stock starts at £500. This shipping threshold is separate from the £250 minimum order value.

To enquire about wholesale products, please contact us at legendsboundtcg@gmail.com with the products and quantities you require.

Availability, final pricing, payment instructions, shipping arrangements and estimated delivery times will be confirmed separately by our wholesale supply partner.

Wholesale transactions are not completed through the Legends Bound retail checkout.

Customs, VAT & Import Charges

Orders dispatched from our UK stock to Europe or other destinations outside the United Kingdom may be subject to customs duties, import VAT and carrier handling fees.

For these shipments from the United Kingdom, any applicable import charges not included in the checkout total are the responsibility of the buyer.

For orders dispatched directly from China, including FUNISM Home Collection, there are no additional customs duties or import charges for the buyer to pay on delivery.

Tracking Information

Tracking details will be provided by email when available after your order has been dispatched.

Please allow some time for tracking information to become active after collection by the courier.

Delivery Delays

While we do our best to meet estimated delivery times, occasional delays may occur due to customs inspections, courier disruptions, severe weather or other circumstances outside our control.

If your delivery is taking longer than expected, please contact us and we’ll be happy to assist.

Contact Us

If you have any questions about shipping, delivery or an existing order, please contact:

legendsboundtcg@gmail.com

We’ll be happy to help.

Returns & Refunds

For consumer online purchases, you have 14 calendar days after receiving your order to notify us that you wish to cancel and return it. You then have a further 14 calendar days from notifying us to send the goods back.

To be eligible for a return, items should be returned in the same condition in which they were received, with original packaging, seals and shrink wrap intact where applicable.

Because sealed trading card products can lose significant value once opened, damaged, tampered with or resealed, any reduction in value caused by handling beyond what is reasonably necessary to inspect the item may be deducted from the refund.

To request a return, contact us at legendsboundtcg@gmail.com before sending anything back. Return instructions will then be provided. Home Collection figures can be returned to the United Kingdom, including figures originally dispatched from China. Contact us for the UK return address and instructions before sending your return.

Unless the item is faulty, damaged or incorrect, the customer is responsible for return shipping costs.

Damaged, faulty or incorrect items

Please contact us as soon as possible if your order arrives damaged, faulty or incorrect. Where possible, include clear photographs of the item and packaging so we can resolve the issue quickly.

Refunds

Refunds will be issued without undue delay and no later than 14 calendar days after we receive the returned goods or evidence that you have sent them back, whichever is earlier. Refunds are made to the original payment method, with no refund fee. Your bank or payment provider may take additional time to display the credit.

If you cancel and return your entire order, we will also refund the cost of our least expensive standard delivery option. Any additional amount paid for an upgraded delivery service is not refundable. This does not limit your rights for faulty, damaged or incorrect goods.

Exchanges

To request an exchange, contact legendsboundtcg@gmail.com within the return period. Exchanges are subject to replacement stock availability. We will confirm the return instructions and any applicable price difference or delivery costs before you proceed. If an exchange is unavailable, you may return the item for a refund in accordance with this policy.

Consumer rights

Nothing in this policy affects your statutory consumer rights.